return policy

The Shaggel Company wants you to be completely satisfied with your order. We offer a full exchange and refund policy on all items purchased through the Shaggel.com website within 30 days of your purchase and before use / washing. In the event that you are not completely satisfied with your on-line order, please follow the directions below.

  1. E-mail us at sales@shaggel.com within 30 days of receiving your merchandise to obtain a return authorization number. If you want to exchange your merchandise, please advise us in the e-mail that you would like to exchange for a different item.

  2. Return the un-used merchandise in the original packaging. Please include a copy of the original invoice that was enclosed with your order.

    Send to:
    The Shaggel Company
    Attention: Returns
    11901 Santa Monica Blvd #371
    Los Angeles, CA 90025

  3. You must pay for the cost of shipping. We recommend that you send the merchandise insured to protect against damage or lost shipments. Do not send your merchandise back collect, as it will be refused.

    If you plan on returning your merchandise, DO NOT USE OR WASH. Any merchandise that shows sign of use will not be accepted for return.


Return Policy - Copyright 2005 - The Shaggel Company